Integrator FishNet Security is launching a new security service that combines security information management with other leading data integrity and monitoring technologies to provide a comprehensive, enterprise-class managed service.

Quest Software is adding professional services automation (PSA) capabilities to its PacketTrap managed services platform through the acquisition of BlueFolder. The intent is to build a more complete managed services offering by merging PSA with RMM. The deal reveals divergent trends in the managed services approach.

Technology Capital Investors bought another regional managed services company this week, Savid Technologies. All Covered, a division of Konica Minolta, likewise bought regional MSP Service Assurance. The two deals look similar from a technology and service area perspective, but differ in the end goal. And that reveals two trends in managed services consolidation.

McAfee is emphatically denying rival Symantec’s claims of winning over several large enterprise customers in the last quarter. The truth is that security vendors and their partners are constantly trading customers in a tit-for-tat competitive game that's only getting more intense as the battleground shifts to the cloud.

Level Platforms, the company best known for providing the remote control tools that enable managed services, is evolving to provide network operations center and comprehensive help desk services. The move will enhance its software offerings, as well as place it in direct competition with some managed services allies.