- Xerox, Lexmark Misses Reflects Printer Decline (0)April 23, 2013Xerox’s quarterly financials are dampened by declining printer sales, while Lexmark sees a 43 percent decline in sales revenue. The reports reflect continuing decline in printer sales and the inability of managed print to stem the outflow.
- Xerox Rewards Customer Loyalty with Points (0)April 16, 2013Printer and document management vendor Xerox is looking to keep customers in its fold by rewarding with redeemable points for purchases of its products. While the channel is incorporated in the program, it could also create problem for Xerox resellers.
- Lexmark Sells Inkjet Technology, Plant to Funai (0)April 3, 2013Funai has agreed to shell out $100 million for more than 1,500 Lexmark foreign patents as well as a series of related output and imaging technologies and Lexmark’s manufacturing facility in the Philippines in hopes of launching their own expanded peripherals line.
- Smartphone Surge Buoys Global Device Sales (0)March 28, 2013A surge in spending on premium mobile phones has driven Gartner to increase its predicted annual growth for the worldwide devices market this year from 6.3 percent to 7.9 percent.
- HP: Partners Don’t Know Everything We Do (1)March 19, 2013Hewlett-Packard is pitting its future on innovations in security, Big Data and cloud computing, all while retaining its core businesses in personal computing, printing, networking, servers and storage. Despite everything the channel knows about HP, the vendor doesn’t believe partners know enough about what it does or has to offer.
- Samsung Gets a Boost from Smartphone Surge (0)March 14, 2013Anticipating is building that the lunch of the fourth-generation Galaxy 4S smartphone will put Samsung on par with mobility rival Apple. Surging Samsung smartphone sales is lifting the company’s brand preference and marketability, making it easier for solution providers to sell its other products.
- Can HP’s Big Vegas Bet Win? (0)March 1, 2013HP turned up in a gambler's paradise to stake its future on chief executive Meg Whitman’s turnaround plan. What are the key parts of this big bet, and do partners believe it can pay off?
- Global IT Spending Topped $2 Trillion in 2012 (0)February 26, 2013Global spending on smartphones exceeded that of PCs for the first time in 2012, according to the market watcher, which claims that the popularity of mobile devices is continuing to reshape the IT landscape, according to IDC.
- HP Struggles Continue as Q1 Profits Fall 16% (1)February 21, 2013While the company narrowly bested the pessimistic outlook of Wall Street analysts, the news was mostly grim across the board for HP, which saw revenues fall 6 percent from a year ago to $28.4 billion.
- 3D Printing Hype: ‘Egg Cups and Sex Toys’ (0)February 15, 20133D printers available to the channel today are only capable of producing cheap plastic items, according to Citron Research, which calls the 3D craze a "bubble" set to burst.
- Will HP’s Turnaround Include Security Overhaul? (0)February 6, 2013PC manufacturer Hewlett Packard Co. is on a path to increase its security presence. But it still lacks a comprehensive security strategy that would integrate its offerings into end-to-end solutions and give partners greater traction and credibility in enterprise markets.
- GFI FaxMaker Online Is Instant Value-add (0)January 31, 2013GFI Software offers FaxMaker Online, a cloud-based solution that integrates with e-mail and allows users to send and receive faxes without a fax machine. With faxes still a key communication method in health care and financial institutions, VARs and managed print providers could add considerable value to UC sets with this simple add-on.
- Marvell mPrint Mobilizes Wireless Printing (0)January 8, 2013Marvell releases a new USB dongle that can turn most printers into wireless printers, bringing the benefits of wireless and mobile printing capabilities to the workplace with minimal effort. Designed for use by OEMs and solution providers, any partner specializing in mobility or managed print may find this useful.
- Channelnomics’ Technology Predictions for 2013 (0)December 19, 2012What emerging technologies and business models will come into their own over the next 12 months? Channelnomics editors make their picks for what will be big in IT and the channel in the coming year.
- Ricoh Joins Printer Vendors Offering Pro Services (0)December 14, 2012Ricoh is joining other printer vendors in extending professional services, including non-printer-related IT and networking support, to the market through channel partners. The new ChaMPS program reflects the waning of the once-lucrative printer segment.
- SMB 500: Lessons Learned by Education VARs (0)December 1, 2012Navigating the education vertical, however, requires special attention to timing and an understanding of budget constraints, the most successful VARs on the Ingram Micro SMB 500 report.
- HP Writes Off $8.8 Billion Against Autonomy (2)November 20, 2012Hewlett-Packard posted dismal quarterly earnings, with revenue declining in nearly every major operating unit. The results were not as bad as some analyst anticipated and were slightly better than the worse-case scenario. Surprising, though, is HP’s massive write down related to its acquisition of Big Data software firm Autonomy.
- Lexmark Enters Security With Content Monitoring (0)November 15, 2012Printing and imaging firm Lexmark is now taking a stab and security and compliance markets with the launch of a security content monitoring solution. The launch will likely give partners servicing industry verticals new ways to expand their practices to include security and compliance, enabling them to become more relevant and competitive in light of…
- HP’s Idaho Adventure Reflects Printer High Hopes (1)November 15, 2012HP hosted tech journalists from across the U.S. to its printing research and development center in Boise, Idaho. The event reveals much of what HP believes printers will contribute to its immediate future.
- Lantronix xPrintServer Simplifies Mobile Printing (0)November 12, 2012Lantronix launches the business-ready xPrintServer, delivering mobile printing to the workplace without any major configuration required by the end-user or network administrator. Solution providers can use Lanronix's portfolio as an on-ramp to managed print or to enhance existing print services.
- Sharp, Panasonic Lead Japan’s Troubled Techs (0)November 5, 2012A combination of stiff global competition, a difficult currency exchange rate and a perceived lack of innovation has some of the channel’s best-known Japan-based vendor partners on the ropes – and at least one of them may not make it to see 2013 through.
- HP Revamps Printers With Speed, Integrations (0)October 30, 2012Hewlett Packard revamped its flagship printers with accelerated speed and cloud integration features--a move that makes good on Whitman's pledge to regain profitability in print markets. For the channel, the launch could open a few more doors to customers, while possibly creating new niches that satisfy print needs amid burgeoning cloud and Big Data trends.
- Whitman to Cisco: HP’s Hand Better Than Yours (3)October 24, 2012Cisco's John Chambers said HP lost its way and might not survive a coming industry shakeout. Now it's Meg Whitman's turn to fire back.
- Obama, Romney May Ignore EU, but IT Can’t (0)October 24, 2012The presidential candidates may be ignoring the festering economic crisis in Europe, but IT professionals need to stay focused on a deteriorating EU, which is dragging down the entire industry.
- Ingram Micro Names Top Vendor Partners (0)October 23, 2012Ingram Micro Inc. recently gave props to the vendors who supply the gear and the tools that make IT services happen.
- Xerox Results Mark End of Printers’ Golden Age (4)October 23, 2012Xerox reports a 12 percent decline in quarterly revenue, and demand for printers and associated consumables has slid. Other printer vendors, including Hewlett-Packard and Lexmark, are pushing managed print as the future, but the disruption caused by tablets and smartphones has reached its zenith. The golden age of printing is finally over.
- Will the Supreme Court Destroy the Channel? (1)October 5, 2012The little-known case of Kirtsaeng v. John Wiley & Sons could make it illegal for VARs to resell most used gear and subject resellers to complicated rules, tariffs and fees that could bring the channel as we know it to a grinding halt.
- Big Names Make Case for Managed Print (1)October 5, 2012Moves by Toshiba, Oki Data, Xerox and others show the benefits of offloading peripherals to someone with the skills and tools to monitor, maintain, optimize and refresh the fleet for a predictable, fixed cost are gaining traction.
- Behind Whitman’s Sober Assessment of HP (1)October 4, 2012Meg Whitman gave analysts and partners what they wanted yesterday; a cold, sober and hard assessment of the state of Hewlett-Packard today and its long-term challenges. The backhanded rewards were a plunging stock value and skepticism of the company’s future. Here’s why critics are only half right.
- HP Pushing ‘Value Pricing’ to Ease Partner Sales (0)October 2, 2012Sagging PC sales and rising competition in putting pressure on Hewlett-Packard’s struggling Printer and Personal Systems group. To stimulate new sales, HP introduced new ‘value pricing,’ a program designed to make products more accessible and protect partner profitability.
- SMB 500: Examining the Top 20 VARs (0)September 23, 2012Distributor Ingram Micro and The 2112 Group’s effort to study SMB channel success reveals secrets of excellence among top-performing U.S. solution providers. Here’s a closer look at the top 20 VARs in Ingram’s customer network.
- Managed Print not just a Defensive Weapon (0)September 18, 2012Xerox is making another push into the SMB market segment, and managed print services is once again at the vanguard. The company best known for its photocopiers and document management technologies says solution providers are using MPS as a defensive offering to keep competitors out of accounts. But, they say, it’s also a great offensive…
- GTDC Names Disties Top 12 Vendor Partners (0)September 14, 2012The Global Technology Distribution Council has published its annual list of vendor Rising Stars to show technology sales through distributors still have some legs.
- Podcast: GTDC’s Curran on State of Distribution (0)September 11, 2012GTDC's Tim Curran sits down with Channelnomics to discuss IT distribution hot topics on the eve of the organization's annual vendor summit.
- HP Takes Aim at Security With Massive Launch (0)September 10, 2012HP is reviving its security portfolio with a major launch that takes aim at health care and public sector verticals while carving a new space in printer security. HP's bets bode well for partners, but will face mounting challenges gaining credibility and marketshare as they go against well-established industry players.
- PC Flashback: When Desktops Were Marvelous (0)September 7, 2012Thirty years ago, the PC era really began to take off. And for their time, those PCs were marvelous in the things they could do. Here’s a Channelnomics Friday Flashback look at what the PC market was like in the 1980s.
- Can Managed Print Save the Printer Market? (6)September 4, 2012Lexmark is waving a paper white flag and surrendering its once market-leading inkjet printer business, saying it’s pivoting to focus more on managed print services. Lexmark isn’t alone as interest continues to increase in the print services segment and revenue climbs into the billions.
- The HP Metltdown: One Year Later (1)August 31, 2012It’s been one year since the wheels appeared to be coming off one of the great American technology companies. Here is a look back at the events of one year ago, a vital timeline in understanding the HP of today.
- Lexmark Gets Out of Inkjet Printing Biz (0)August 28, 2012The age of printing draws a little closer to its end with Lexmark's announcement that it is exiting the inkjet business and laying off 1,700 workers.
- Channelnomics Weekend Top 5 +1 (0)August 25, 2012A look back at our top five stories for the week gone by, plus one thing we're gearing up for your Monday morning.
- HP PC Sales Plummet, Spurs Turnaround Efforts (0)August 22, 2012Hewlett-Packard has its work cut out for it. The world's largest PC maker reported a 5 percent overall revenue drop for its third quarter of fiscal year 2011, which included printer sales that plummeted 23 percent, indicating turnaround efforts that will include more competitive pricing, downsizing and an imminent product shift as it seeks to…
- Reseller Ranks Swell, Profits Fizzle at Dell (3)August 21, 2012To live up to its transformation promises, Dell will need a cadre of evolved resellers well-versed in complex business solutions that combine enterprise-class hardware, software and services. Is the crown prince of channel conflict ready for that?
- Is Age of the Printing Over? (2)July 23, 2012Xerox and Lexmark reported less-than-stellar quarterly earnings under pressure of international exchange rates. The difference between the two companies: Xerox has IT services, which is holding up its performance. The evidence is mounting that the age of printing is nearly over.
- New Dell Printers Are Mobile-Ready (1)July 6, 2012Dell launches a fleet of new laser printers designed with the SMB and home office in mind. The new lineup is cost-conscious and feature rich, including expanded mobile printing capabilities which should give mobile-centric companies a boost.
- Lenovo Will Overtake HP in PCs (0)May 22, 2012China-based Lenovo will overtake Hewlett-Packard in the global PC market sometime in the second half of 2012, and it won’t matter for the most part. HP’s transformations show the power of relevancy to core markets and customers will reign supreme.
- HP Reorg, Layoffs Will Benefit the Channel (5)May 21, 2012Indications are growing that Hewlett-Packard will trim its workforce by as many as 30,000 employees in coming weeks in an effort to save money and invest in sales channels. Though painful, a sweeping reorganization will likely benefit channel partners. It worked for Cisco – it can work for HP.
- Managed Print and Trickle-down Economics (3)May 15, 2012Printer vendors are pushing their managed print services (MPS) hard to what is often a reluctant market. Could the secret to managed print finally taking off be a trickle-down effect from large enterprises and organizations adopting first and inspiring SMBs to follow?
- Managed Print Takes Flight at Boeing (0)May 3, 2012Xerox inks a deal to provide managed print services to aircraft manufacturing giant Boeing. The engagement, through Xerox’s Enterprise Print Services, will consolidate Boeing’s document management to save costs and improve productivity. Is managed print finally turning the page in terms of viability?
- HP Names Channel Leaders for New Division (0)April 27, 2012Hewlett-Packard has drawn upon internal candidates to lead the channel charge for the merged Printing and Personal Systems (PPS) group.
- OKI Data Expands Total Managed Print to Canada (0)April 26, 2012OKI Data expands its cloud-based managed print services offering, Total Managed Print portal, into the Canadian marketplace. As managed print grows in the cloud, will it become part of larger cloud stacks?
- Xerox’s Gillam Receives Lifetime Achievement (0)April 12, 2012Gary Gillam, vice president of North America channels at Xerox and a fixture in the channel for the better part of three decades, was honored by CompTIA for his contributions to the industry. He plans to retire in June.
- Samsung Fashions Managed Print Initiative (1)March 29, 2012Samsung has a new managed print services reseller program fueled by vendor partner solutions – and aimed to compete with Xerox, Oki Data and Lexmark – to convert a still-not-convinced channel that MPS is a money maker.
- Xerox Leads Managed Print Market (0)March 21, 2012A new report by IDC place Xerox atop of crowded field of printer vendors plying the managed print service segment. While MPS is growing, the adoption curve is still shallow and slow, reflecting the market’s reluctance to support printing as a service.
- Report: HP Merges Printer and PC Groups (2)March 20, 2012Hewlett-Packard is reportedly moving its vaunted printing and imaging group under the beleaguered personal computer group in a measure to cut-cost and increase operational efficiency. The reorganization will result in the departure of a long-time HP leader.
- Epson Signals Move Toward Managed Print Services (1)March 2, 2012Epson is adding color printers to its ImageWay Partner Program and offering incentives to attract new partners as it gears up to organize new products, solutions, channel programs and services aimed at the managed print services market.
- Konica Minolta Jumps into Managed Services (0)January 17, 2012Konica Minolta is joining Xerox and Oki Data in the managed print services field. Its new managed IT and managed print services have high ambitions for growth through its dealer and partner community.
- Xerox Makes Major Move in Managed Print (0)January 6, 2012Xerox’s acquisition of a Canadian managed print services provider kicks off what is predicted to be a competitive, breakout year for MPS vendors and channel partners – in a market IDC has predicted will steadily climb to $42 billion globally by 2014.
- Channel Essential to Managed Print Development (0)December 27, 2011Channel significance is peppered throughout IDC’s annual analysis of top global managed print services providers, specifically in language used to describe offerings and models finding the most success—vertical expertise, document workflow, business process, scale, consultative, streamline, mobile, security, and global support.
- OKI, Agiliant Expand Managed Services Universe (0)December 20, 2011The integration of managed network and print services solutions in the recent OKI Data/Agiliant alliance offers additional sales opportunities for the Business Technology Association channel, and is the latest in Agiliant’s late-2011 dive into the document services arena.
- Level Platforms Release Reflects RMM Evolution (3)December 2, 2011Level Platforms earlier this week announced the release of Managed Workplace 2011 R3, which includes new features for managing printers and power management systems. Much has been made of the managed print options, but is the real story the evolution of RMM to business control panels?
- HP Enters the Year of Rebuilding Cautiously (0)November 22, 2011Hewlett-Packard released its year-end earnings. While much focus is on its struggling PC business, the financial statement reveals HP is feeling pressure across the portfolio. Management is resetting expectations as it enters a year of “rebuiliding.”
- HP Revamps, Enhances PartnerOne Program (0)October 13, 2011Hewlett-Packard is enhancing its channel program to provide partners with more specializations, resources and simplified processes. The stated goal is to give partners more opportunity and predictable profits. The unstated goal is keeping PartnerOne energized and viable amid turmoil engulfing the company.
- Spiceworks Adds Shopping Cart to Dashboard (0)September 29, 2011Spiceworks, a management tools and social networking company servicing 1.6 million IT professionals, is launching a new shopping cart function that will allow Hewlett-Packard printer users to monitor, manage and buy printer ink and toner. The new program has flavors of managed print services and is the foundation of converting Spiceworks into an alternative channel.
- HP Bolsters Managed Print Services Capacity (1)September 9, 2011Hewlett-Packard is increasing its capacity to deliver and support managed print services through the acquisition of Printelligent. HP, like other printer vendors, is gearing up to capitalize on projected demand for managed print that has yet to truly materialize.
- Waiting for Managed Print to Go Mainstream (0)August 11, 2011Xerox and other printer vendors tout the profitability and sustainable revenues that come with managed print services. Yet, there’s no denying that after years of offering managed print it remains a peripheral offering and there’s no telling when it will go mainstream.
- Converging Channels Bring New Competition (2)June 10, 2011IT solution providers are increasingly bumping into new competitors, such as photocopier dealers who are offering network and desktop support services alongside their toner replacement services. New competition should be concerning, but the real issue is how solution providers can maintain and expand their share of customers’ wallets.
- 7 Top Services Delivered Via Network Connections (1)April 1, 2011While many MSPs strive to be all things IT to their clients, the reality is that customers’ comfort level with handing the IT reins to an outsider can vary from task to task and business to business. So what managed services are getting the most attention? Here are 7 top services delivered over the network.
- Channel Pushes Hardware, Software Sales to Pre-recession Levels (0)March 15, 2011SMBs went on an IT hardware and software buying spree with resellers in 2010, pushing sales up 2 percent to nearly $59 billion.
- OKI Data Reinvigorates Managed Print Program (0)February 8, 2011OKI Data is taking another run at the elusive managed print service market by relaunching its program to give partners better control over the print services cycle through analytics, planning and management tools. It’s another example of how MPS remains a goal, not a reality, in the channel.
- Cracking Small Business with Collaborative Sales (0)November 30, 2010IT vendors and solution providers alike greedily eye the SMB and midmarket. Collectively, these market segments represent about 45 percent of all spending on tech goods and services. But capturing a worthwhile share of that market requires more than just good products. Consultative selling is seen as the means for getting customers to buy integrated…
- Solving the Managed Print Services Mystery (1)November 23, 2010Printer vendors such as Xerox, Hewlett-Packard, Lexmark, Oki Data and Ricoh have been pushing the concept of price-per-page printer services, or managed print services, for years. They model is simple and elegant: Solution providers actively monitor and service printer devices owned by their clients, and facilitate the sale of consumables – including paper. The business…