Software

Managed Print and Trickle-down Economics (2) May 15, 2012 Printer vendors are pushing their managed print services (MPS) hard to what is often a reluctant market. Could the secret to managed print finally taking off be a trickle-down effect from large enterprises and organizations adopting first and inspiring SMBs to follow?
Managed Print Takes Flight at Boeing (0) May 3, 2012 Xerox inks a deal to provide managed print services to aircraft manufacturing giant Boeing. The engagement, through Xerox’s Enterprise Print Services, will consolidate Boeing’s document management to save costs and improve productivity. Is managed print finally turning the page in terms of viability?
HP Names Channel Leaders for New Division (0) April 27, 2012 Hewlett-Packard has drawn upon internal candidates to lead the channel charge for the merged Printing and Personal Systems (PPS) group.
OKI Data Expands Total Managed Print to Canada (0) April 26, 2012 OKI Data expands its cloud-based managed print services offering, Total Managed Print portal, into the Canadian marketplace. As managed print grows in the cloud, will it become part of larger cloud stacks?
Xerox’s Gillam Receives Lifetime Achievement (0) April 12, 2012 Gary Gillam, vice president of North America channels at Xerox and a fixture in the channel for the better part of three decades, was honored by CompTIA for his contributions to the industry. He plans to retire in June.
Samsung Fashions Managed Print Initiative (1) March 29, 2012 Samsung has a new managed print services reseller program fueled by vendor partner solutions – and aimed to compete with Xerox, Oki Data and Lexmark – to convert a still-not-convinced channel that MPS is a money maker.
Xerox Leads Managed Print Market (0) March 21, 2012 A new report by IDC place Xerox atop of crowded field of printer vendors plying the managed print service segment. While MPS is growing, the adoption curve is still shallow and slow, reflecting the market’s reluctance to support printing as a service.
Report: HP Merges Printer and PC Groups (2) March 20, 2012 Hewlett-Packard is reportedly moving its vaunted printing and imaging group under the beleaguered personal computer group in a measure to cut-cost and increase operational efficiency. The reorganization will result in the departure of a long-time HP leader.
Epson Signals Move Toward Managed Print Services (1) March 2, 2012 Epson is adding color printers to its ImageWay Partner Program and offering incentives to attract new partners as it gears up to organize new products, solutions, channel programs and services aimed at the managed print services market.
Konica Minolta Jumps into Managed Services (0) January 17, 2012 Konica Minolta is joining Xerox and Oki Data in the managed print services field. Its new managed IT and managed print services have high ambitions for growth through its dealer and partner community.
Xerox Makes Major Move in Managed Print (0) January 6, 2012 Xerox’s acquisition of a Canadian managed print services provider kicks off what is predicted to be a competitive, breakout year for MPS vendors and channel partners – in a market IDC has predicted will steadily climb to $42 billion globally by 2014.
Channel Essential to Managed Print Development (0) December 27, 2011 Channel significance is peppered throughout IDC’s annual analysis of top global managed print services providers, specifically in language used to describe offerings and models finding the most success—vertical expertise, document workflow, business process, scale, consultative, streamline, mobile, security, and global support.
OKI, Agiliant Expand Managed Services Universe (0) December 20, 2011 The integration of managed network and print services solutions in the recent OKI Data/Agiliant alliance offers additional sales opportunities for the Business Technology Association channel, and is the latest in Agiliant’s late-2011 dive into the document services arena.
Level Platforms Release Reflects RMM Evolution (3) December 2, 2011 Level Platforms earlier this week announced the release of Managed Workplace 2011 R3, which includes new features for managing printers and power management systems. Much has been made of the managed print options, but is the real story the evolution of RMM to business control panels?
HP Enters the Year of Rebuilding Cautiously (0) November 22, 2011 Hewlett-Packard released its year-end earnings. While much focus is on its struggling PC business, the financial statement reveals HP is feeling pressure across the portfolio. Management is resetting expectations as it enters a year of “rebuiliding.”
HP Revamps, Enhances PartnerOne Program (0) October 13, 2011 Hewlett-Packard is enhancing its channel program to provide partners with more specializations, resources and simplified processes. The stated goal is to give partners more opportunity and predictable profits. The unstated goal is keeping PartnerOne energized and viable amid turmoil engulfing the company.
Spiceworks Adds Shopping Cart to Dashboard (0) September 29, 2011 Spiceworks, a management tools and social networking company servicing 1.6 million IT professionals, is launching a new shopping cart function that will allow Hewlett-Packard printer users to monitor, manage and buy printer ink and toner. The new program has flavors of managed print services and is the foundation of converting Spiceworks into an alternative channel.
HP Bolsters Managed Print Services Capacity (1) September 9, 2011 Hewlett-Packard is increasing its capacity to deliver and support managed print services through the acquisition of Printelligent. HP, like other printer vendors, is gearing up to capitalize on projected demand for managed print that has yet to truly materialize.
Waiting for Managed Print to Go Mainstream (0) August 11, 2011 Xerox and other printer vendors tout the profitability and sustainable revenues that come with managed print services. Yet, there’s no denying that after years of offering managed print it remains a peripheral offering and there’s no telling when it will go mainstream.
Converging Channels Bring New Competition (2) June 10, 2011 IT solution providers are increasingly bumping into new competitors, such as photocopier dealers who are offering network and desktop support services alongside their toner replacement services. New competition should be concerning, but the real issue is how solution providers can maintain and expand their share of customers’ wallets.
7 Top Services Delivered Via Network Connections (1) April 1, 2011 While many MSPs strive to be all things IT to their clients, the reality is that customers’ comfort level with handing the IT reins to an outsider can vary from task to task and business to business. So what managed services are getting the most attention? Here are 7 top services delivered over the network.
Channel Pushes Hardware, Software Sales to Pre-recession Levels (0) March 15, 2011 SMBs went on an IT hardware and software buying spree with resellers in 2010, pushing sales up 2 percent to nearly $59 billion.
OKI Data Reinvigorates Managed Print Program (0) February 8, 2011 OKI Data is taking another run at the elusive managed print service market by relaunching its program to give partners better control over the print services cycle through analytics, planning and management tools. It’s another example of how MPS remains a goal, not a reality, in the channel.
Cracking Small Business with Collaborative Sales (0) November 30, 2010 IT vendors and solution providers alike greedily eye the SMB and midmarket. Collectively, these market segments represent about 45 percent of all spending on tech goods and services. But capturing a worthwhile share of that market requires more than just good products. Consultative selling is seen as the means for getting customers to buy integrated systems with higher revenue yields, but perhaps that isn’t enough. Perhaps it’s time for “collaborative technology selling.”
Solving the Managed Print Services Mystery (1) November 23, 2010 Printer vendors such as Xerox, Hewlett-Packard, Lexmark, Oki Data and Ricoh have been pushing the concept of price-per-page printer services, or managed print services, for years. They model is simple and elegant: Solution providers actively monitor and service printer devices owned by their clients, and facilitate the sale of consumables – including paper. The business amounts to a recurring revenue stream. Despite that, only a relative fraction of channel is engaged in managed print. That’s the mystery.