Social Tools/Collaboration Article Archive:
Two CRM players made interesting moves this week with the rollout of new platform functionality and a clever CRM/unified communications crossover that takes visibility into sales and marketing intelligence to the next level.
Polycom is mixing and matching its videoconferencing wares, hoping new combinations of hardware and software can shake up the struggling business collaboration systems market.
Technology, like time, marches on. For 2014 there’s a new set of tech trends on the radar. Here’s what we see shaking up the channel in the year ahead.
Social tool Rockstar 365 ranks Microsoft professionals to help them get recognized and win new business.
IDC unveils its predictions for next year, with cloud, mobile and Big Data set to drive industry growth.
HP and Staffordshire University are planning to launch an ‘Internet of Things’ degree, the first of its kind, next year — but some VARs are skeptical.
It wasn’t long ago that Salesforce.com was touting its Touch mobile app and Chatter social networking platform as the fundamental interfaces for the company’s CRM offerings. You can forget about all that now.
Google went live this week with Helpouts, the search giant’s effort to connect folks with ‘experts’ in various fields. Should IT partners be worried?
Cisco is giving partners several new ways to sell business modernization solutions to the growing number of clients with distributed workforces using disparate devices.
Analyst reckons Cisco, Oracle and Microsoft could be heading for trouble with startups as it unveils a flurry of predictions at its Symposium event.