Telephony/VoIP Article Archive:

The executive rumblings that shook up channel leadership at unified communications stalwart ShoreTel Inc. are apparently reverberating all the way to the corner office as CEO Peter Blackmore announces he’ll retire as soon as a successor can be found.

Tom Wheeler may be better known to wonky Beltway insiders than to those in technology, but his appointment Wednesday by Pres. Obama to head the FCC should be good news for the channel.

After months of allegations and denials regarding its potential as a threat to U.S. national security, Huawei officials say they are giving up efforts to expand into the U.S. market and will instead focus on ‘the rest of the world.’

HP’s release party for their hyperscale Moonshot servers was filled with references to HP’s desire to help save the planet. The real question for partners is whether Moonshot can help save the struggling vendor.

New research indicates that partnerships between telecom agents and solution providers are growing both in number and in strategic importance as customers look to get all of their communications and technology services from a single, trusted source.

Sprint and SoftBank are prepared to promise that if the $20 billion buyout is approved, they will rid their systems of telecommunications gear made by Chinese manufacturer and perceived espionage threat Huawei Technologies Ltd. and give U.S. authorities – including national security officials — unprecedented visibility into any future network improvements.

Juniper is touting the release this week of two new routing products aimed at service providers working with converged networks even as financial analysts pummel the vendor for its lagging competitive stance.

For the fourth consecutive year at their annual Conference & Expo, Channel Partners brought together big-name players in the channel community — including Channelnomics and 2112 Group President and CEO Larry Walsh — for an unscripted conversation about hot topics in a casual forum they call the Channel Partners Zone.

IP PBX extensions continue to increase their share of an overall PBX market that is shrinking fast, according to analyst firm MZA.

Declines in total contract value and deal volume made 2012 the worst year for IT services since 2002, according to Ovum.