Telephony/VoIP Article Archive:
The global enterprise telephony market of PBXs and unified communications (UC) shrank nine percent in Q4 to achieve $7.4 billion for the 2013 year, says Infonetics’ research.
Two CRM players made interesting moves this week with the rollout of new platform functionality and a clever CRM/unified communications crossover that takes visibility into sales and marketing intelligence to the next level.
Does anyone in the channel care about the Comcast-TWC deal? Here’s why partners should keep an eye on the merger.
Avaya’s newest version of its IPOffice telephony offering includes the ability to support contact center functionality within IPOffice.
While Verizon’s modest gains may placate Wall Street, they’re unlikely to embolden partners looking for more than modest returns for the carrier’s business services efforts.
A new study of BYOD adoption rates shows the U.S. workforce is ditching the office land line in favor of their own wireless devices, even when at work.
In a move that can only be described as curious, Chinese IT vendor Lenovo Group Ltd. this week went Hollywood, tapping well known actor Ashton Kutcher as its newest product engineer.
Cisco is giving partners several new ways to sell business modernization solutions to the growing number of clients with distributed workforces using disparate devices.
Verizon announced an expansion of their partner program to include a new Partner Advisory Council aimed at developing channel strategies for cloud, advanced mobility, strategic communications and intelligent networking solutions for SMBs.
NaviSite is doubling down on channel efforts with a new partner program aimed at energizing resellers of its hosting and managed cloud services.