Telephony/VoIP Article Archive:

On Point: Communications Take Fore in New Offerings

Businesses need more than just Skype to communicate these days. In this week’s On Point column, we focus on communications solutions through the Web, the cloud and even a robot on wheels.

Unify Looks to the Channel for SME Success

Unify, the company formerly known as Siemens Communications, is looking build and expand channel sales to take its unified communications products to the small- and mid-size enterprise market. Directing that change is the former CEO of Westcon, Dean Douglas.

Cisco Goes for Broke in Video-for-All Strategy

Cisco wants to take high-quality video collaboration capabilities beyond the CEO suite and disperse it among the working masses.

Report: Vendor Shake-ups to Continue in Telephony

The global enterprise telephony market of PBXs and unified communications (UC) shrank nine percent in Q4 to achieve $7.4 billion for the 2013 year, says Infonetics’ research.

Raising the CRM Bar: Two Different Approaches

Two CRM players made interesting moves this week with the rollout of new platform functionality and a clever CRM/unified communications crossover that takes visibility into sales and marketing intelligence to the next level.

Why Channel Partners Should Care About the Comcast Deal

Does anyone in the channel care about the Comcast-TWC deal? Here’s why partners should keep an eye on the merger.

Avaya Adds Contact Center to IPOffice

Avaya’s newest version of its IPOffice telephony offering includes the ability to support contact center functionality within IPOffice.

Verizon Beats Street, Doesn’t Wow With Services

While Verizon’s modest gains may placate Wall Street, they’re unlikely to embolden partners looking for more than modest returns for the carrier’s business services efforts.

Study Predicts Death of the Desk Phone

A new study of BYOD adoption rates shows the U.S. workforce is ditching the office land line in favor of their own wireless devices, even when at work.

Dude Where’s My Yoga? Lenovo Taps Ashton Kutcher for Tablet Development

In a move that can only be described as curious, Chinese IT vendor Lenovo Group Ltd. this week went Hollywood, tapping well known actor Ashton Kutcher as its newest product engineer.