Unified Communications Article Archive:
The global enterprise telephony market of PBXs and unified communications (UC) shrank nine percent in Q4 to achieve $7.4 billion for the 2013 year, says Infonetics’ research.
Two CRM players made interesting moves this week with the rollout of new platform functionality and a clever CRM/unified communications crossover that takes visibility into sales and marketing intelligence to the next level.
Polycom is mixing and matching its videoconferencing wares, hoping new combinations of hardware and software can shake up the struggling business collaboration systems market.
A new study of BYOD adoption rates shows the U.S. workforce is ditching the office land line in favor of their own wireless devices, even when at work.
Partners who have had a hard time deciding on a mobile management platform from the nearly 100 available choices on the market have something new to consider this week with IBM’s purchase of mobility management specialist Fiberlink.
Google went live this week with Helpouts, the search giant’s effort to connect folks with ‘experts’ in various fields. Should IT partners be worried?
Cisco is giving partners several new ways to sell business modernization solutions to the growing number of clients with distributed workforces using disparate devices.
Avaya extends the range of IPOffice, makes Aura more programmable and introduces a text-any-number messaging service.
HP beefed up its Just Right IT partner program with several integrated and pre-designed server, storage, networking and security blueprints aimed at cost-conscious SMBs.
The distributor’s Avnet Services division will provide a first point of support for Polycom’s videoconferencing family.