Unified Communications Article Archive:

On Point: Communications Take Fore in New Offerings

Businesses need more than just Skype to communicate these days. In this week’s On Point column, we focus on communications solutions through the Web, the cloud and even a robot on wheels.

ShoreTel CEO: We Have 3-Year Window to Get Market Lead

ShoreTel’s chief executive Don Joos believes the firm has a three-year window to establish itself as the market’s leading hosted communications player

Unify Looks to the Channel for SME Success

Unify, the company formerly known as Siemens Communications, is looking build and expand channel sales to take its unified communications products to the small- and mid-size enterprise market. Directing that change is the former CEO of Westcon, Dean Douglas.

Cisco Goes for Broke in Video-for-All Strategy

Cisco wants to take high-quality video collaboration capabilities beyond the CEO suite and disperse it among the working masses.

Ingram Micro Gears Up for UK Cloud Success

U.K. resellers are being taken to Ingram Micro’s flagship Cloud Summit event in the U.S. next month for the first time.

Report: Vendor Shake-ups to Continue in Telephony

The global enterprise telephony market of PBXs and unified communications (UC) shrank nine percent in Q4 to achieve $7.4 billion for the 2013 year, says Infonetics’ research.

Raising the CRM Bar: Two Different Approaches

Two CRM players made interesting moves this week with the rollout of new platform functionality and a clever CRM/unified communications crossover that takes visibility into sales and marketing intelligence to the next level.

Polycom’s Two-pronged Attack on Videoconferencing

Polycom is mixing and matching its videoconferencing wares, hoping new combinations of hardware and software can shake up the struggling business collaboration systems market.

Study Predicts Death of the Desk Phone

A new study of BYOD adoption rates shows the U.S. workforce is ditching the office land line in favor of their own wireless devices, even when at work.

IBM’s Fiberlink Buy Could Help Clear MDM Fog

Partners who have had a hard time deciding on a mobile management platform from the nearly 100 available choices on the market have something new to consider this week with IBM’s purchase of mobility management specialist Fiberlink.