Podcast: Artificial Intelligence in Sales Management
POD2112: Zoho’s Vijay Sundaram on Artificial Intelligence in Sales Management
Data – information at least – is the fuel of business. Executives and managers want data and intelligence to make better sense of the world around them, understand business opportunities and potential sales, and ensure they miss no potential chance to excel. Zoho, a company that’s pioneered cloud-based business applications, recently released a new platform, Zoho CRM Plus, which provides users with greater integration of related applications for managing sales, marketing, customer support, and operations. An underlying component is Zia, Zoho’s artificial intelligence assistant that can analyze and report on trends and events uncovered within interlinked data. Vijay Sundaram, Chief Strategy Officer at Zoho, joins Pod2112 to shed more light on how AI and automation will improve the way businesses manage sales and customer relationships.
Chief Strategy Officer, Zoho
CEO & Chief Analyst, The 2112 Group