IT management platform provider’s purchase gives its MSPs business intelligence capabilities for visibility into high-value metrics
Continuum, a provider of IT management software and services for MSPs, has acquired BrightGauge, whose software gives managed service providers a single-pane-of-glass view of their important business metrics.
The Lowdown: Continuum, which provides MSPs with IT management, BDR, and RMM software, has acquired BrightGauge for an undisclosed sum. BrightGauge’s data platform for small and midsize IT service companies allows MSPs to leverage business intelligence to improve their businesses. Through gauges, dashboards, and reports, managed service providers can view metrics and track progress against key performance indicators.
The Details: With the acquisition of BrightGauge, Continuum gains access to business intelligence technology it can use to improve the reporting and analytical capabilities of its platform. Continuum’s partners gain visibility into the metrics they need to scale their businesses, and BrightGauge gets enhanced resources for accelerated product development and customer support.
Background: Founded in 2011, BrightGauge aims to help small and midsize IT service providers manage their data and demonstrate their value proposition to end users. BrightGauge’s software allows MSPs to view all of their important business metrics in one place, leveraging data from an array of popular channel solutions, including the Continuum platform.
The Buzz: “Today’s MSP doesn’t just need the solutions to serve their end clients, but also the technology to better understand their business,” said Michael George, CEO of Continuum. “Our goal has always been to give MSPs the confidence to scale dynamically, and the acquisition of BrightGauge fits perfectly with this strategy. Brian Dosal and the BrightGauge team have built a powerful suite of business intelligence products purpose-built for the MSP, and we’re excited to help power their next chapter of growth.”