Head of Cisco’s Americas channel to leave company in July
Cisco is in the market for a new Americas channel chief as Rick Snyder, the person who held the job for the past four years, is retiring in July, CRN reports. Cisco is currently searching for a replacement.
The Lowdown: Cisco and partners are praising Snyder for his diligent and dedicated stewardship of the Cisco Americas channel, which boasts 23,000 partners throughout the hemisphere. Snyder gets credit for helping partners transition to new technologies and business models, leverage a plethora of enablement tools provided by Cisco, and focus on building better customer experiences.
“While we’ve done an amazing job with our partners driving customer satisfaction over the years, it’s critical that we set the bar higher – now driving customer obsession – together,” Snyder wrote in a Cisco blog in November 2018. “We must perform today – while transforming for the future – because our customers expect more from us. They demand powerful business outcomes, consumption flexibility, and security and privacy rigor. It’s on all of us to drive this.”
The Details: Cisco tells CRN it’s searching for a replacement for the senior vice president of Americas sales and is considering internal and external candidates. Chatter of Snyder’s pending departure is a result of Cisco reaching out to potential replacements over the past several weeks.
The Impact: Snyder’s departure at the end of Cisco’s fiscal year in July gives the company time to find a replacement, ensuring minimal to no disruption in channel leadership, policy, or operations.
Background: Snyder is a Cisco veteran, having joined the company in 2010 through the acquisition of collaboration platform provider Tandberg, where he served as president of the Americas. He led the Tandberg integration with Cisco and the Cisco Telepresence division. In 2011, he became the vice president of Cisco’s Global and Strategic Partner Organization. He transitioned into his current role when Wendy Bahr, who retired last summer, took over the global channel organization.