Create win-win situation by expanding each other’s product and service portfolios
The two companies announced that they’ve broadened their existing relationship to the benefit of both. While Xerox will source some A4 and entry-level A3 products from HP Inc., the latter will get toner for those products and others from Xerox.
The Lowdown: In addition, HP and Xerox will team up on Device-as-a-Service (DaaS), catering to a wider range of customer needs.
The Details: The majority of those A4 and A3 products – to be based primarily on laser printing technology that HP acquired from Samsung two years ago – will run on Xerox’s ConnectKey controller software. The companies will anounce release dates for those products at a later time.
Under the new DaaS initiative, Xerox will become a DaaS specialist in HP’s Partner First program in the United States, authorized to sell HP’s PCs, displays, and accessories to commercial customers. At the same time, HP will make DocuShare Flex, Xerox’s cloud-based content management platform, available on its U.S. commercial PCs.
Through the partnership, HP can leverage Xerox’s service capabilities and customer reach in the SMB space, while Xerox gains entrée to HP’s vast commercial market.
Xerox plans to start offering HP DaaS to U.S. customers in the second half of 2019.
The Buzz: “This announcement broadens our portfolio of products, software, and services, expands the reach of DocuShare Flex, increases productivity in our toner facilities, strengthens ConnectKey’s position in our printer family, and makes us a formidable player in the IT Solutions business, especially with the small to midsize business we know so well,” said Steve Bandrowczak, president and COO of Xerox.
“This arrangement is an extension of our existing relationship and creates incremental opportunities for HP in several important areas,” said Enrique Lores, president of Imaging and Printing and HP Inc. “It further demonstrates the strength of HP’s differentiated IP and portfolio and positions the business for growth over time in both office printing and DaaS.”