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Survey: Businesses Rely on Service Providers

June 5, 2019

SAP Ariba survey finds businesses turn to solution providers to augment capacity and access skills, but problems exist

Businesses are utterly reliant upon solution providers, service providers and freelancers in their operations. A new survey by SAP Ariba finds businesses need external workers and services to access specialized skills, augment workforce capacity, and maintain agility. The reliance doesn’t come without challenges, though, as many businesses experience deficiencies in working with solution providers.