Managed service platform vendor’s new offering enables MSPs to recover data of leading cloud-based apps
Add Microsoft Office 365 and Salesforce data to the list of things that MSPs working with Continuum can back up and recover on behalf of their clients. The managed service platform vendor announced the availability of Continuum Recover For SaaS, expanding its backup and recovery capabilities to widely used cloud-based Software-as-a-Service (SaaS) applications.
The Lowdown: Continuum, which already offers cloud-based file backup and recovery services, says it’s expanding its capabilities to fill a gap many organizations adopting SaaS applications are experiencing – an inability to protect and recover lost, stolen, or damaged files.
The Details: Continuum Recover For SaaS provides backup services for popular SaaS providers, including Microsoft Office 365, Google G Suite, and Salesforce. Continuum says the service provides MSPs with a single platform for managing recovery time objective (RTO) backup across multiple cloud-based application providers.
Powering the new Continuum service is software developed by Keepit, a Denmark-based software company that specializes in backing up the data of cloud-based services such as Office 365 and Google G Suite.
The Impact: Cloud-based application services are increasingly preferred by businesses as a means of controlling cost, managing software updates, expanding productivity, and expediting access to new features and functions. SaaS adoption is particularly steep among SMBs, which make up the preponderance of Continuum’s MSP customers, giving the new service offering a sizable installed base on which to build market share.
Background: Continuum’s SaaS recovery service gives it another weapon to compete in the increasingly popular managed service platform segment. Other providers — such as Kaseya (Unitrends), Datto, and SolarWinds — offer various backup services. Likewise, backup vendors, such as Carbonite, also address the growing demand for backing up data from cloud-based applications. The market opportunity, though, is barely touched. The SaaS backup offerings are still relatively new, while Microsoft Office 365 alone has an installed base of more than 120 million users.
“End clients are moving their data to SaaS platforms, but their backup options have yet to catch up,” said David LeClair, senior director of product management at Continuum. “Recover For SaaS gives Continuum partners the ability to match the backup and disaster recovery capabilities of their on-premises solutions in the cloud. That means they can continue providing best-in-class BDR to their clients no matter where their data resides.”
“As the industry leader for SaaS data protection, partnering with Keepit was an obvious choice. This solution provides the most complete and advanced coverage for SaaS workloads like Office365, while maintaining perfect simplicity,” says David LeClair, Sr. Director of Product Management at Keepit.