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Can Voicea Keep Webex Ahead in Collaboration?

August 7, 2019

Cisco will add Voicea’s real-time transcription and AI to fend off challenges by Zoom and other growing competitors

Cisco is buying Voicea, a start-up it backed and nurtured, to expand the capabilities of its Webex online collaboration service with real-time transcription. The deal is about more than just feature expansion; it’s also about reinvigorating the collaboration and videoconferencing platform to fend off growing competitors such as Zoom and BlueJeans.