Site will house teams inherited through acquisitions of NetXUSA and The Phoenix Group
Ingram Micro has put its fast-growing collaboration business into a facility in South Carolina, giving channel partners a single site to meet with company experts and other providers either face-to-face or virtually.
The Lowdown: The 130,000-square-foot facility in Greer, South Carolina, also will house Ingram Micro’s large print format and digital currency point-of-sale (DCPOS) teams.
The Details: Ingram Micro quickly grew its unified communications and collaboration (UCC) business when it bought UCC valued-added distributor NetXUSA in 2016 and point-of-sale (POS) solution distributor The Phoenix Group a year later. The teams brought in from both acquisitions are now in place in South Carolina, where the giant distributor this week hosted a grand opening event.
With the new facility, Ingram Micro not only will make it easier for partners to meet but also will be able to display and demonstrate its established and emerging UCC solutions and services that partners are providing to end users. Through the company’s UCC business, partners are able to leverage solutions from multiple vendors and such professional services as assessments and managed services. Technology and manufacturing partners include such vendors as Cisco, Polycom, Linksys, Logitech, 8×8, Mitel, and Plantronics.
Background: The increasing adoption of the cloud, the proliferation of mobile devices, and increased mobility are all driving growth in the UCC market, which Brandessence Market Research is predicting will grow more than 8% a year, from $31.82 billion last year to $55.24 billion in 2025.
The Buzz: “Ingram Micro’s industry-leading unified communications and collaboration business is growing double-digits year-over-year. By bringing these teams under one roof, we will accelerate our growth and bring greater business value to the partners and providers we serve,” said Steve Yochum, general manager and director for Ingram Micro’s UCC business and the executive champion at the new South Carolina facility. “Having our team in one building will generate even more innovation and demonstrate the power and growing presence of Ingram Micro here in South Carolina.”
“With the increasing adoption of cloud services and mobility, UCC continues to be a profitable business opportunity for our partners and providers,” said Kirk Robinson, senior vice president and U.S. chief country executive for Ingram Micro. “We’ve made a handful of strong acquisitions to elevate our expertise in UCC and capitalize on the market’s increasing need for collaborative communications that are reliable, secure, and available as-a-service. When it comes to UCC solutions and services, Ingram Micro is the industry-leading business partner for today’s channel partner.”