ExtremeCloud IQ app based on Aerohive technology
Extreme Networks is unveiling the first fruits of its $210 million acquisition this summer of Aerohive Networks with the introduction of ExtremeCloud IQ, a cloud management solution based on Aerohive’s HiveManager offering.
The Lowdown: Also this week, the networking vendor is rolling out Co-Pilot, a tool IT administrators can use to automate many routine tasks that currently are done manually, which can be slow and prone to error.
The Details: Like most networking vendors, Extreme is looking to establish itself as a player in the hybrid cloud world, where the network plays a critical role. Right now, ExtremeCloud IQ works as a unified management platform for a range of technologies in cloud-centric networks, including wireless access points, switches, routers, and security solutions for everything from onboarding to troubleshooting. Over the next three months, its capabilities will expand to include support for other Extreme systems, including its wired edge switches and stackable multi-rate Gigabit Ethernet switch.
Extreme is infusing ExtremeCloud IQ with artificial intelligence (AI) and machine learning capabilities to more quickly crunch through the more than 3 petabytes of data it collects each day from 3 billion-plus messages and events and to deliver insights that organizations can act on.
As for Co-Pilot, it will bring a machine learning-based support chat window for ExtremeCloud IQ users that will collect information – both real-time and historical – about a device or client, reducing the amount of context-gathering work that needs to be done manually. Its capabilities will expand in future versions to automate such tasks as handling return material authorization (RMA) and sending replacement devices.
The Buzz: “Being an IT administrator in a constantly connected world is a difficult task on the best of days. Most cloud management vendors focus on a single place in the network, forcing administrators to triage across multiple UIs to troubleshoot and manage the network,” said Abby Strong, vice president of product marketing at Extreme. “With ExtremeCloud IQ, we’re taking our proven, third-generation cloud management architecture and integrating it across our end-to-end enterprise networking solutions portfolio, adding AI, ML, and automation capabilities that help drive cost containment and streamline IT operations and – ultimately – deliver a secure, compelling, and differentiated end-user experience. We’re the only vendor in the industry that can do this.”
“Enterprise cloud adoption started with applications and then moved into security. The next frontier is infrastructure, which is the most challenging for organizations to embrace due to its complexity,” said Tony Brar, director at NETconnection Systems. “Enter Extreme. With ExtremeCloud IQ and new Co-Pilot automation features, Extreme is delivering a powerful and proven enterprise solution that works across the wireless and wired network, providing comprehensive visibility, control, and automation and dramatically simplifying IT operations. [When] combined with new automation features like Co-Pilot that are being delivered at cloud-speed, our customers can’t help but benefit.”
“Cloud management is critical to enterprise digital transformation efforts. Extreme recognizes this and has put their money where their mouth is,” said Zeus Kerravala, founder and principal analyst at ZK Research. “In less than 90 days from closing the Aerohive Networks acquisition, the company has introduced compelling new automation features to ExtremeCloud IQ – formerly HiveManager – and committed to expanding the capabilities of the platform beyond wireless into wired infrastructure, giving customers and partners a complete, proven, end-to-end enterprise network management solution. The infusion of AI, machine learning, and automation will continue to deliver differentiated capabilities to Extreme’s customers, furthering its position as one of the leading cloud management providers.”