Solution Providers Anticipate Brighter Days Ahead
Partners say they’re already delivering quality as a value proposition; they need help mitigating risks to enable growth....
28
Jan 2021
Industry Trends
26
Oct 2020
Customer Experience Expectations Requires More Than Mandates
Partners say they’re already delivering quality as a value proposition; they need help mitigating risks to enable growth....
03
Jun 2020
Podcast: Need for Extreme Humanization
Tom Peters, the author of several best-selling books, including “In Search of Excellence,” joins Pod2112 to talk about the need for Extreme Humanization....
01
Jun 2020
Examining the Wisdom and Purpose of Incumbency Protection
Vendors should make account protection an earned reward, not a guarantee...
20
May 2020
Podcast: Simplifying Cloud Adoption
Joseph Landes, Chief Revenue Officer at Nerdio, joins POD2112 to discuss getting more MSPs into cloud services....
29
Apr 2020
Podcast: Sales in a Time of Crisis
Tiffani Bova, global customer growth and innovation evangelist at Salesforce, joins POD2112 to talk about the changing nature of sales and growth during and after COVID-19. ...
21
Apr 2020
Podcast: Resiliency of Managed Services
Fred Voccola, CEO of managed service tool provider Kaseya, says MSPs are resilient to economic downturns, but he cautions that the world is experiencing depression-like economic conditions that will adversely affect MSPs as much as their customers. ...
07
Apr 2020
Podcast: MSPs Securing ‘Work From Home’
SolarWinds’ Tim Brown, vice president of security architecture, joins POD2112 to discuss the security implications of work-from-home and how MSPs are coping with this surge in demand for support. ...
01
Apr 2020
Podcast: Customer-Centric Channels
Karl Fahrbach, chief partner officer at SAP, joins POD2112 to discuss the customer-centric model, how it applies to channels, and why it’s important even as the world deals with the COVID-19 pandemic. ...
27
Mar 2020
Podcast: Supporting MSPs in Crisis
Mitigation measures are revealing providers’ strengths, weaknesses, and opportunities. IT By Design CEO Sunny Kaila joins POD2112 to discuss how MSPs are coping with COVID-19’s fallout. ...
01
Apr 2019
Dispelling the ‘Shadow Channels’ Myth
The channel is evolving to include new and diverse routes to market, and it’s all happening in the light of day....
18
Mar 2019
2112’s New Reports Show Concern About Channel
The 2019 editions of the Channel Chief Outlook and Channel Forecast reports find the channel will grow this year, but confidence is waning as partner capability concerns mount...