Managed SAN Services Aim to Ease Storage Chores

Offloading SAN management to an MSP partner could free IT admins from an infrastructure component that sometimes gets short shrift among other data center priorities.

What’s under the hood?

IT managers looking to hire an MSP for managed storage might need to dig a bit to find out what companies actually offer. While some MSPs advertise managed SAN on their websites, others highlight different services. The latter group could still offer SAN management, albeit as part of a broader service category.

The 2112 Group’s annual MSP report, compiled in partnership with SolarWinds, found 86% of MSPs are selling servers and storage devices alongside their services. Larry Walsh, CEO at the 2112 Group, a business strategy and research firm focused on the channel and based in Port Washington, N.Y., said he presumes MSPs manage storage devices under the umbrella of “complete/comprehensive managed services,” noting 67% of MSPs use that label to describe their offerings.

“It’s not surprising that they’d offer managed SANs,” he said, suggesting companies like Involta and Insight aren’t outliers.

But much more common are MSPs offering hosted storage and backup offerings in cloud environments, Walsh said. “This is mostly file systems in Azure and AWS, but also secondary and cold storage services,” he said.

by John Moore,

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