Security, RPA, Managed Cloud Services Drive Demand

Market research firms have identified multiple IT services trends emerging in the current pandemic-influenced market; more channel news from the week.

Looking up?
Finally, a broader look at the channel, through the lens of channel program managers, reveals an increase in business confidence as the pandemic continues to unfold. A report from The 2112 Group, a business strategy and research firm based in Port Washington, N.Y., found a 9-percentage point increase in the number of channel professionals expecting an improved business climate by the end of 2020.

In a March survey, the percentage of respondents anticipating improvement stood at 10%, but increased to 19% in an April survey. The 2112 Group polled 103 channel professionals.

The company’s “Evolving Impact of COVID-19 on Vendor Channel Programs” report also forecasts a drop in channel event-related travel. Seventy-two percent of the respondents said they expect less business travel, even after than pandemic subsides. That said, 40% of respondents said they plan to return to live events.

by John Moore, Senior Site Editor

> Read the entire article, Security, RPA, Managed Cloud Services Drive Demand, at