SolarWinds Report Shows Managed Services Remain Healthy and Profitable
Findings Reveal Key Opportunities for Growth, Including Advanced Security, Automation, and Business Operations
DURHAM, North Carolina – February 10 2020 – SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today released the findings of its “2019 Trends in Managed Services” report, showing the health of managed services and the forces shaping the market across North America and Europe.
SolarWinds MSP partners with The 2112 Group to create the annual report from findings based on data from its benchmarking tool, MSP Pulse, which provides deep insight into potential growth opportunities for IT providers and where they can excel, areas for improvement, and can also help guide how they invest in their business. The comprehensive reports show comparisons on revenue, profit, service selection, sales capacity, customer engagement, and growth potential.
“Our research has revealed that 97% of respondents offer some form of managed services—which is a clear demonstration of the managed services transformation remaking the technology channel. It’s safe to say the state of managed services is strong,” said John Pagliuca, president of SolarWinds MSP. “This latest research also underscored the major growth opportunities we’re already looking to help our MSPs leverage including automation, security, and operations. With our customer success-focused initiatives like MSP Pulse, the MSP Institute, and Empower MSP, we’re supporting partners with much more than technology. We’re working to fuel the success of our MSPs in 2020 and beyond. The future looks bright for those who want to expand their comfort zone, and we’re here to help them do just that.”
“We’re so pleased to be partnering with SolarWinds MSP again on the annual Trends in Managed Services report,” stated Larry Walsh, CEO of The 2112 Group. “It gives MSPs an opportunity to see where the IT channel currently stands, where the opportunities are for growth and where they could improve as it pinpoints the crucial trends shaping the managed services market.”
Read the entire press release, SolarWinds Report Shows Managed Services Remain Healthy and Profitable—Findings Reveal Key Opportunities for Growth, Including Advanced Security, Automation, and Business Operations, at solarwindsmsp.com.