SolarWinds Survey Finds Market Strong, Opportunities Growing for MSPs

The report finds that providers are gaining customers, as well as embracing advanced security and automation.

… “The market for managed services continues to grow and shows zero signs of slowing down, according to a survey by SolarWinds MSP. In fact, a whopping 97% of respondents claim they offer some form of managed services, an impressive number, and a clear indicator of the transformation the tech channel is undergoing. Further, the report cites that providers are embracing and bolstering their capabilities in such areas as cybersecurity and automation, which is a huge deal.

The IT management software vendor just released the findings in a report titled, “2019 Trends in Managed Services,” in conjunction with  The 2112 Group, which shows the health of managed services and the forces shaping the market across North America and Europe.

“It’s safe to say the state of managed services is strong,” said John Pagliuca, president of SolarWinds MSP. “This latest research also underscored the major growth opportunities we’re already looking to help our MSPs leverage, including automation, security, and operations. With our customer success-focused initiatives like MSP Pulse, the MSP Institute and Empower MSP, we’re supporting partners with much more than technology. We’re working to fuel the success of our MSPs in 2020 and beyond. The future looks bright for those who want to expand their comfort zone, and we’re here to help them do just that.”

“This report gives MSPs an opportunity to see where the IT channel currently stands, where the opportunities are for growth and where they could improve as it pinpoints the crucial trends shaping the managed services market,” says Larry Walsh, CEO of The 2112 Group.”

Written by Allison Francis

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