Unified communications

Channelnomics Original

Simplifying the Process of Building IVR Systems

November 30, 2020

Intermedia flexes contact center muscles with Easy-IVR, a wizard-based tool for companies and channel partners

Intermedia is introducing a tool designed to make it easier and faster for companies and channel partners to build the interactive voice response (IVR) systems that help customers navigate their way through a phone system before talking to a live agent.