The Things Vendors Do to Delight and Frustrate Partners

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Vendors pack their partner programs with features, resources and rewards, but that doesn't always make them good or appreciated by partners. In this episode of Changing Channels, we look at the top things partners like and dislike about their vendor channel programs.

 

Vendors go to great lengths to create channel programs that enable and encourage partners to succeed in their mutual go-to-market activities. These programs define the rules and agreements under which vendors and partners operate. However, partners often have little direct influence over how these programs are crafted or managed. Vendors can either elevate partners to new heights or dash their hopes and aspirations.

Channelnomics reviewed years of commentary from satisfaction surveys that gathered insights from thousands of partners on their experiences and perceptions of working with different vendors. We aggregated and compiled these comments, identifying the actions that delight and frustrate partners.

In this special episode of Changing Channels, host Larry Walsh explores the highs and lows of vendor engagements with partners – and what channel leaders can learn from them.